Shipping and Returns
Shipping Policy
Do you ship internationally? We ship worldwide for most items! However our cats and socks are only shipped to the UK. Shipping costs and delivery times vary depending on your location.
Shipping Times:
UK: 3-10 business days
Europe & North America: 10-20 business days
Rest of the World: 15-25 business days Please note these are estimates and may vary due to customs or unforeseen delays.
Please note these are estimated delivery times and may vary due to customs or unforeseen delays. A tracking number will be provided once your order is shipped.
Shipping Costs: Shipping costs are calculated at checkout based on your location and the weight of your order.
Returns Policy
Under the Consumer Contracts Regulations 2013, customers have a 14-day right to cancel from the date they receive goods.
This right applies even if the item is not faulty or damaged, unless it falls into an exemption (e.g. custom-made goods).
Damaged or Faulty Items If your item arrives damaged or defective, please contact us within 14 days of receiving your order at askdaftpanda@gmail.com with photos of the issue. We will work with you to resolve the problem as quickly as possible.
For further assistance, feel free to reach out to us at askdaftpanda@gmail.com